1.0

I purchased a new battery for my VTX1800 for $139.95. It failed after just 6 months and 3 weeks. I talked to the parts dept to hear- Sorry but that is warrantied for 6 months, however we do have new… more

David O.

2009-10-27

3.0

Surprised by some of the other reviews and lower ratings. They have a huuuge selection of bikes. I have taken my Kawasaki for service and other work here multiple times and have bought a lot of gear… more

Sunil R.

2009-10-24

2.0

At first I was quite impressed by the size of the store, and the amount bikes they had, until you encounter their salesmen. Our purpose to find a jacket, they have a mediocre selection, there's a… more

anne s.

2009-09-27

4.0

Went in today since it was my day off from work due to the state budget all courts have to close every 3rd wed...bleh. sucks but anyways seeing all these bad reviews we still went in to give it a… more

Thuyvi F.

2009-09-17

3.0

Just bought a bike there this week, and so far it was a good experience. They were offering a great deal on a bike that I was interested in, they worked with me on getting a good trade-in number for… more

Doug L.

2009-09-11

4.0

went here to buy my 2008 600rr talked to someone over the phone who gave me a deal that sounded great his name was steve he said and i went in and asked for him and the person that supposedly was the… more

jey d.

2009-08-29

1.0

I have been riding for over 20 years and have been to many cycle shops over the years and this place ranks in my bottom 5.People do not seem to really care about their jobs here in parts and I agree… more

Trevor N.

2009-05-19

4.0

I just bought a new motorcycle here. When I am ready for a new bike, I will look here first.Here's what I liked:The sales people were friendly and helpful. No one pressured me.I didn't get incessant… more

Brian D.

2009-05-02

2.0

Salesman are customer service reps that want it THERE way WTF! I got a quote over the phone for a brand new 07' Suzuki GSXR and we both agreed on the price. I came in and mention the 'over the phone'… more

Tommy N.

2009-03-21

1.0

If It were possible to get bad-vibed out of a place, it happened to me. Do not go here if you need information, advice, service. And do not go here unless you have money to spend (which the sales… more

Pat D.

2009-03-10

4.0

I bought my bike there from the sales floor manager and he definitely made me feel good about my first big purchase. They worked around my limited credit to get me no payments for 12 months. I got… more

Shane G.

2009-03-05

4.0

I have dealt with East Bay motorsports several times and have never had any problems. I have found parts there that other honda shops did not have and the customer service has always been good. I… more

Christopher D.

2009-02-12

4.0

I can't complain, they were nice to me! And they DO have Arai helmets now. They actually have a pretty decent amount of gear compared to most shops in SF. I bought my helmet here yesterday and the guy… more

ABBY A.

2009-01-20

5.0

Looks like East Bay Motorsports got the shaft on most of these yelp reviews! Most of the bad reviews are on the Sales Department though. I don't have any experience with them. This review is of the… more

Nicole M.

2008-12-15

3.0

Excellent selection of sport bikes and accessories. One salesman was very helpful and had great suggestions for my first bike. He let me sit on the bikes and took the time to explain the different… more

Denise G.

2008-11-28

1.0

I really wished I had read these reviews when I purchased my bikes from these clowns in August 2007.It was my first time buying a bike and because of my lack of research and knowledge I got screwed.… more

Paul K.

2008-11-24

2.0

The only salesman knowlegable in this place goes by the name Marty. he is the go to man. the part department is alright. The only three i would go to are Tim, Jason, and Eric. The others seemed to… more

Linzy l.

2008-11-16

3.0

I bought my first brand new bike from this location. The salesperson was helpful but not as knowledgable as I would expect, financing though was a breeze and the parts department is #1 in customer… more

M I.

2008-10-30

5.0

I bought my first brand new bike from here. I have nothing but good things to say. The salesman was knowledgeable, kind & willing to work with me on price. I ended up getting the bike way below… more

Douggy B.

2008-10-13

5.0

great place for motorcycle lovers. more

Debbie d.

2008-10-05

1.0

No stars actually. I went here several times just to do my research on bikes. All I met were pushy and ignorant sales-ass's! I am NOT going to extend them the courtesy and call them sales-people!… more

Neil R.

2008-09-23

2.0

A fairly typical big-box cycle shop these days; lots of emphasis on farkles, bling, quads, 900 pound cruisers, 160hp sportbikes, waverunners, crossSuperMotoExtremeJackMadness videos and other trash.… more

Jared L.

2008-09-13

2.0

Two stars for the parts department. They are all pretty cool and helpful behind the counter. Easy location.No stars for the sales department. All 3 sales guys I dealt with were cocky and pushy...I… more

Ryan S.

2008-09-08

5.0

Huge selection! Probably the most bikes in one place in the Bay Area. The salesman (Eddy) I talked to was very knowledgeable. For those complaining about financing....you probably shouldn't be… more

E W.

2008-08-23

1.0

Jay L. is almost right. They are much more corrupt than he gives them credit for. My son went in there to look at a SV650. The salesman tries to talk him into a 2 year old SV1000 for almost as much… more

Tom M.

2008-08-06

5.0

I surprisingly had a very good experience here, since people seem to have mixed reviews about this place.I always heard the showroom here was definitely a place to visit even if you're not intending… more

Candace Y.

2008-08-04

1.0

MANY BIKES TO CHOOSE FROM!however the sales men will lead you on a wild goose chase without telling you what you actual need to qualify for a loan. They had me drive there with the promise of getting… more

Jay L.

2008-07-23

2.0

Due to the high gas prices and no parking where I live for a car, I am considering buying a motorcycle for commuting and everyday transportation, so I stopped in to see what they had in stock.They… more

PHILIP A.

2008-07-20

1.0

OK, so we've been here more a handful of times for jet ski parts. Unfortunately this is the only local place we can find to order what we need. However, customer service here is horrible.. no wait..… more

Mrs. H.

2008-06-20

1.0

I was hoping to go there and talk to someone who could show me a couple bikes which might be good for a beginner. I couldn't find one employee to acknowledged my presence let alone answer a question.… more

Ryan A.

2008-05-18

1.0

I agree with everyone that says that this place is Horrible!!! Worst place that i have ever been to. I went there to buy a brand new Kawasaki STX 12F jetski. I wanted a 2007 and they did not have it… more

Chris B.

2008-04-02

1.0

Their servicing department is awful with a capitol "A", and whoever hires the staff needs a lesson on how to hire qualified and attentive employees. They are of no help whatsoever, and are fairly… more

Bryan E.

2008-03-19

1.0

I bought a used bike from these guys a month ago. I thought that if I bought it from a dealer, I would be better off. My experience with these guys is a joke. My salesman was completely… more

Mark C.

2008-02-25

2.0

Decent selection of motorcycles, accessories, etc... although I did not have that good of an experience with certain sales people who weren't really much of any help. They were actually quite rude to… more

steven t.

2008-02-12

3.0

What can you say about EBMS!! For shopping around, they are great. They have everything, dirt, water, street, cruisers. Honda, Kawi's, Suzuki's, Yamaha's and Bombardiers. Man its like a dream come… more

Mandy J.

2008-02-06

4.0

Wide selection of motorcycles, They are one of very few stores that carry all the major brands in one store (Yamaha, Kawasaki, Suzuki, Honda) They also have a lot of dirt bike, ATV, and Side by… more

Angela Y.

2007-11-26

1.0

If there was such a thing as negative stars, this place would definately get them!I went there to buy my first motorcycle, and they paid zero attention to me, so I left and bought the bike somewhere… more

Krista R.

2007-11-19

1.0

Don't come here if you want to sell your used bike. They saw an ad I posted on craigslist and called me up telling me that they had cash and would buy my bike that day. I told them what price I was… more

Peter H.

2007-10-29

4.0

As far as gear goes, this place is way overpriced. For service on your motorcycle, this place is great! We took hubby's bike here for service and new tires. The tech was great and gave good advice… more

Laurie S.

2007-10-19

3.0

The bad:There way overpriced in gear, and there parts and labor department royally sucks.One of my friends bike oil bolt was loose and he almost blew an engine becuase they don't even know how to… more

Drew P.

2007-05-22

5.0

First review and it gets 5 stars!! I got my M1 back in 2003 but never purchased a sportbike from East Bay. However, just about everyone I know that rides got their bikes from East Bay. In fact, I even… more

Rochelle F.

2007-03-08

1.0

I tried to order some textile pants from this place. I have to say they royally suck. I ordered and paid for the pants and was told they would arrive in 2 weeks. After weeks I called them. They… more

Kate B.

2006-12-28

5.0

I just recently bought a motorcycle and started going to East Bay Motorsports to buy a helmet, books and a few parts for my motorcycle. I must say that this is one of the best auto/motorcycle shops I… more

Eugene A.

2006-06-22